![]() If user error is the issue, please make How To clips and add them into the app on the first page so users can learn to use it right away. Invest into your R&D and work on this app to make it more helpful and user friendly for individuals who have not just one account, but multiple account across multiple platforms (gas and electric). ![]() Your current system makes me want to go back to paper bills. National Grid… PLEASE just contact Eversource for a copy of their online system and call it a day. The only thing this app seems to be great for is finding the appropriate contact numbers to call when there is a problem, be it may gas, electric, outage, or tree service. Yet I was stuck yet again because it needs all the payment info, account into, and - oh yeah - a “speedway payment system” log in account. My only options are “News, Outage Map, Report Outage”. First impression, Finally, has bill payment made east.
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